The four drivers were very courteous. The bus driver of the "Poor" bus was phenomenally patient and kind. In fact, after leaving us that night, he drove back from about a 5 mile distance because WE forgot our trophies on the bus! He performed above and beyond expectations.
BUT....One of the motor coaches was extremely poor: IT LEAKED COPIOUSLY THROUGHOUT THE BUS FROM THE ROOF. We actually wore our rain hoods and had umbrellas up INSIDE THE BUS! The floor in the back of the bus warped as we were riding because of the water. THE BATHROOM WAS DIRTY AND HAD NO TOILET PAPER when first entered!
THE DEFROSTER on the driver's windows did not work. One of the chaperones actually was wiping the windows down for the driver with our paper towels. THE WINDSHIELD WIPER on the right side window was NON-FUNCTIONING! The same chaperone attempted to fix it at one of our several stops BECAUSE THE BUS KEPT STALLING!!!!
I emailed, texted and then called the company insisting on a new bus for the trip home.
OUR DRIVER HAD TO TAKE OUR BUS BACK AT @2:00 P.M. and HE HAD TO DRIVE THE NEW BUS BACK TO US FOR OUR RETURN TRIP AT 7:30 P.M. We really felt that another driver should have delivered us the replacement bus, as our driver drove over 10 hours that day!
The second bus for our return was in MUCH better shape, however, there was NO RESTROOM! It was NOT a coach bus. It was smaller, thankfully we fit!
Another of our four rented motor coaches had to be hot-shotted in the Hershey Park parking lot before our return trip...NOT COMFORTING!!!
I Would NOT recommend this company to anyone. In fact, I have "black-listed" it in our county.