Process for checking on prices and setting up the contract, payment, etc. were very easy and smooth.
Buses were well maintained and in the sizes promised. Bus drivers both arrived just on time for us to leave and arrive at our locations, but we expected them 10-15 minutes earlier.
Service was good to and from except that they bus drivers had no idea where they were taking us and didn't have directions. This information was provide with exact address, but luckily with technology today a quick map search on people's phone helped guide the drivers. We are from out of town, so directions are very important for a local company to have.
Other than that they were great, a good competitive price and professional.
Thank you for choosing Anchor Tours and letting us know that we missed the mark in making sure that our drivers had all of the information needed for the charter. We will review our dispatching process and make corrections.
I am glad that everything else was successful and that your group had a safe trip.
We look forward to serving you again in the future,
Jared Stancil, VP
Anchor Tours, Inc.