Customer Reviews and Ratings for Greyhound Lines Inc. - Charter Department
Moog Music trip to Museum of Making Music
Excellent job by Greyhound Lines on our museum trip.
Reviewed By: Moog Music Sales Manager
Travel Date: January 2010
Rangers Game Charter
Arrived on time, courteous drivers, and reasonable rates. The event we attended ran over our scheduled time for the bus and we were a late returning past the extra alloted time they allow and they still did not charge more.
Reviewed By: HR Manager
Travel Date: 06/12/2009
Good service, right on time
The driver was very nice. We made our trip quickly, safely, with no incident. The bus was clean and proper. I also got the best rate from Greyhound after pricing with several different lines.
Reviewed By: College Sorority (125 women)
Travel Date: September 2008
Rating
Bus was on time and in good shape. The driver was polite. However, the driver got lost multiple times and could not call anyone for directions. We were very very very late to our destination and may not use Greyhound again.
Reviewed By: Dawn Bonderczuk
Travel Date: last fall
cheapest and available
Greyhound had buses available with little advance notice. The price was lower than other companies. The restroom was pretty clean and the drivers were friendly. Only problem: the drivers were not from the NYC area and didn't really know how to get to the destination. We got a little lost.
Reviewed By: High School trip coordinator
Travel Date: May 2008
Most affordable and greatest service
Grayhound by far is the most affordable and they do offer great service. Please make sure you do tell them to arrive on time. The first time they were late but the second time we used them, everything was perfect.
Reviewed By: Executive Pastor
Travel Date: 4/2008
HORRIBLE
They sent us a beat up old bus (Los Angeles location). We did not even get 1 mile and it broke down. Gas pouring out of it. We had to grab all of our own cars and carpool to our corporate function.
Travel Date: May 2008
Greyhound trip NY-Boston
Great trip, although it started with stress. More than a month before I needed the bus I booked the bus via e-mail. I completed all the forms and mailed them back to greyhound. So far so good. The day before we needed the bus I received an e-mail that the company was unable to charge the amount to my creditcard. I was under the impression that this was already a month ago. The day of the trip I managed to arrange a creditcard that worked for the greyhound and the delay because of this was only thirty minutes. The driver was very helpful and we managed to get to Boston even within the estimated time (even with the bad weather in February).
Reviewed By: United Netherlands delegation 07-08
Travel Date: 12-2-2008
MFS Review
We used your service twice last year for extended trips. The accomodations were fine and service good.Our senior clients felt comfortable.
Reviewed By: Senior Services
Travel Date: November and December 2007
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