One of the buses that were reserved "got lost" and didn't show up the day of the event, leaving us to sit on the floor in the aisles of the other buses. In addition, one of the buses didn't have AC and broke down further delaying the trip. Then, I left a bag on the bus and they were difficult to contact and when I finally spoke to someone they were automatically short with me and rude about the situation. I know I'm responsible for leaving it on the bus, but it shouldn't be so difficult to try to locate the bag. Nor should I be received with a rude response when asking about it.
Reviewed By: Univeristy organization
Travel Date: March 2012
Published on April 11, 2012 at 01:12 PM
Pastor Commonground Community Church
No problems! Finally, a bus company that's on time! Even early! No breakdowns. Great driver. I would use them again.
Reviewed By: youth group
Travel Date: june 7-11
Published on July 30, 2010 at 04:08 PM
THANKS FOR ALL THAT YOU DO.
SUZAN WAS GREAT, THIS WAS THE BEST FAMILY REUNION WITH YOUR HELP.
Reviewed By: FAMILY REUNION
Travel Date: JUNE 09
Published on August 05, 2009 at 09:52 PM
WE ARE A GROUP THAT TRAVELS EVERY YEAR,SAME TIME,SAME PLACE AND THIS WAS THE MOST PLEASANT,WONDERFUL TRIP WE EVER HAD. I WOULD TELL ANYONE THAT NEEDS A BUS COMPANY TO CONSIDER BUSTRIPUSA. WE WERE SPOILED. ROSE MARIE DIRECTOR
Reviewed By: STARS OVER TEXAS
Travel Date: JAN.22-2009
Published on January 29, 2009 at 04:59 PM
Bus Trips was on time and the drivers were courteous.
Complaints were; AC was out/off,no light in the bathroom. Driver had to go out of the way "longer trip" to get a fuel card.
Reviewed By: Boy Scouts
Travel Date: July 12 + July 19, 2008
Published on August 02, 2008 at 01:29 PM
The drivers were cordial and with 48 people, mostly teenagers, on the bus they were professional. The bus was in excellent condition and there were no problems, we have had several break downs on trips of this distance in the past, 30 hours. All in all a reputable company to do business with.
Reviewed By: Zion Young People
Travel Date: July 2008
Published on August 01, 2008 at 11:29 PM
Assistant to Student Ministries
The bus drivers were very personable. The buses were clean and comfortable. Only problems we had 1. DVD player went out on one of the buses about an hour in to the trip. 2. one of the midpoint drivers did not show up, but drivers remedied the situation.
Reviewed By: Church youth group
Travel Date: June 8 - June 15
Published on July 09, 2008 at 06:41 PM
Excellent people and drivers. Fair pricing, good communication.
Reviewed By: Business Trip Planner / Pat Conditt
Travel Date: Several Trips in 2007 and 2008
Published on June 29, 2008 at 08:42 PM