The drive down to Disney world is long enough without multiple unscheduled stops. We must have stopped at least 6 times in the middle of the night for 20 minutes to and hour at a time. It is also hard enough to sleep on a bus without the bus slamming on its brakes, swerving, and driving on the rumple strips throughout the night. The bus was 30 minutes late to our school to pick us up and FOUR HOURS LATE to Disney world. We missed a few hours in the park on the first day because of the tardiness and one of our choirs was almost late for their performance. We were two and a half hours late coming home in order to "by pass traffic". Also, one of our buses didn't have a working DVD player nor did it have WIFI and half of the outlets didn't work and the ones that did were loose. The busses smelled like cigarettes, the drivers were never on time and they didn't speak to the buses telling them where we were or an estimated arrival time. I was very dissatisfied and I will never use this company again.
Reviewed By: High School Choal Department
Travel Date: March 2015
Published on April 02, 2015 at 11:39 AM
We took 4 buses to Washington DC. The 8 bus drivers we had were all great drivers, professional and pleasant to be around. We have no complaints about our drivers and the way they treated our group. However, we did have a few problems with the buses. The company did send us 1 bus that did not have a working DVD player, which on a 10 hour trip is unacceptable. The company has committed to trying to compensate us for the faulty equipment. We also were given 2 buses that did not have working microphones. This is also a problem when you are giving a tour from a moving bus and have to shout information. The buses were clean and had no mechanical problems besides the DVD and microphones.
Reviewed By: Middle School Travel Group.
Travel Date: Fall of 2014
Published on November 13, 2014 at 10:44 AM
We did a day trip to Cedar Point, Lakefront Lines office staff did an awesome job of setting up the contract, very flexible with all of our needs, and great with following up. The rate was the best, the bus was very clean, the bus driver was very friendly to me and everyone in our group. The driver seemed knowledgeable,attentive, and caring. Our travel was timely, in fact got home a few minutes earlier than expected. They only stumbling block is all the new federal regulations on the bus & bus drivers. It would be great to charter a bus that seems to have a friendly, flexible environment not all these rules!
Reviewed By: St. John's Youth Group
Travel Date: Sept. 13, 2014
Published on September 17, 2014 at 02:01 PM
Perfect experience - clean bus, excellent driver, prompt pickup and delivery, excellent communication before and during the trip.
Reviewed By: David
Travel Date: June 2014
Published on July 07, 2014 at 08:37 AM
Lakefront lines - SFT Reunion
Eddie Clark was WONDERFUL, pleasant and definately an assest to your lines.
He was very prompt, help our elders out, kind to say the least!
We look forward in the future to utilizing your services again for upcoming bus tours.
Thanks in Advance
Suttles Family Ties - Clevland Cpt Reunion Committee
Travel Date: Sunday, Aug 4,2013
Published on August 15, 2013 at 11:38 AM
Bus was close to new, our drivers (Theo & Floyd) were great. Lakefront was the least expense of the places I received a quote from.
Reviewed By: Radiant Youth
Travel Date: June 2013
Published on July 08, 2013 at 01:06 PM
We used a chartered bus for a spring break trip for Ohio State.
Our driver fell asleep at the wheel several times. He did not seem to understand the severe risk of this behvaior. Even more concerning was the fact that it was the middle of the day. He has yet to return us to Columbus which will be an OVERNIGHT ten hour ride. Needless to say, our students are terrified.
He was frequently late in the mornings for pick up. He always apologized, but surprisingly never apologized when he took the bus and "almost got into an accident" causing everything in the bus to go flying forward. He also HIT a parked car and did not even get up or stop to look at the damage. I still feel so bad for that car and the person it belonged to.
Clearly, driving large charter buses is not for this driver, Antonio.
Published on March 16, 2013 at 06:02 PM
Meredith Temple Bus Trip to Elyria
I MUST SAY THAT OUR BUST TRIP TO ELYRIA, OHIO WAS THE BEST BUS TRIP OUR CHURCH HAS EVER HAD. THE BUS DRIVER WAS AWESOME, HE TREATED US SO WELL AND MADE OUR TRIP THERE IN BACK SO COMFORTABLE AND HIS ATTITUDE WAS BEYOND RECONGNICTION. I THANK YOU SO MUCH FOR SHARING YOU BUS WITH US AS WELL AS THE DRIVER. WE WILL BE USING YOU FOR ALL OUR CHURCH TRIPS AND PASSING THE WORD TO OTHER'S GOD BLESS YOU ALL.
Reviewed By: MEREDITH TEMPLE
Travel Date: 09/30/2012
Published on October 17, 2012 at 01:23 PM
Great Service, clean bus, great drivers, timely. Have used on several times. No complaints.
Reviewed By: Queen Jacks Travel
Travel Date: 4/1/11
Published on May 07, 2011 at 08:12 PM
Great Bus. Friendly drivers and staff to work with. I will use them again.
Reviewed By: College Admissions Office
Travel Date: March, 18th 2011
Published on May 05, 2011 at 03:24 PM
Lakefront Lines - Cleveland
The BIG bus was clean (looked new), comfortable, etc. Our driver was excellent, pleasant, courteous, etc. The bus was on time each time we were scheduled to connect. The office staff was friendly and easy to deal with. What more can you ask for?
Reviewed By: Family reunion
Travel Date: July 30, 2010
Published on September 17, 2010 at 03:00 PM
Lakefront Lines have been extremely helpful in my travel needs. There are willing to work with you and will do everything they can to help you with what you need. The driver's accomodations are also taken care of by the company which is extremely helpful and not done with other companies.
Published on April 29, 2010 at 06:40 PM
Outstanding service and coach was exceptional clean. The driver was very good. Will definately use again.
Reviewed By: Central Ohio Beekeeper Association
Travel Date: April 6, 2010
Published on April 29, 2010 at 01:44 PM
We had a great experience with this company. The driver was pleasant and the bus was clean.
Reviewed By: Elementary Principal
Travel Date: 6-2009
Published on April 09, 2010 at 04:23 PM
Girls Hockey Team bus trip
Lakefront Lines offered the best price quote by far for a trip from Michigan to Wisconsin for a girls hockey tournament. The experience was a great one and the whole team LOVED Jerry - the driver - who even came inside the rink and cheered them on during the games.
Reviewed By: Girls Hockey team
Travel Date: January 2010
Published on March 02, 2010 at 04:24 PM