BusRates Blog

Most online review sites, including BusRates.com, provide the opportunity for companies to reply directly to submitted reviews. A charming dialog between a happy customer and a travel supplier can help to encourage return business, but how should companies handle negative reviews?

Even in a marketplace where “price, price, price” is the customer mantra, motorcoach operators who stress value over rock-bottom prices can attract new clients, close more sales and attain higher profits.

Charter-seeking customers contact bus operators listed on BusRates.com via phone, email, website and form-submitted itinerary. When motorcoach companies reply to emails or the form-submitted itineraries, proper branding helps communicate your company’s name, identity, and accessibility to the customer.

There are a lot of options to pick from when looking to rent a charter bus for group travel. In addition to the most obvious prerequisites a company must meet to earn your business, you also have to keep in mind what matters most—and that’s the safety of you and your passengers.

When it comes to motorcoach rentals, know that BusRates.com first searches the FMCSA for an operator’s USDOT (that’s United States Department of Transportation, for the curious) registration, licensing and insurance before adding a bus operator to its database.

Model years for cars aren’t a fair comparison to model years for motorcoaches. You may have put mileage for one or two cross-country trips on your car, but motorcoaches do long haul weekly.

The broker model is to take the customer’s request and pair them up with an appropriate bus operator. However, things began to get out of hand as some unscrupulous brokers began to take advantage of bus operators. That’s why we partner with local bus operators who work with you directly.

The National Highway Traffic Safety Administration (NHTSA) issued a Federal rule on November 20th requiring safety belts on all new motorcoaches and buses. However, the measure does not take effect or is enforced until Fall 2016.

FOR IMMEDIATE RELEASE: June 30, 2015 CONTACT BusRates.com, Inc. Eric Elliott 703.838.2955 eric.elliott@busrates.com BUSRATES.COM, NOW BETTER THAN EVER   New Enhanced Web Experience Allows Users to Save Money, Save Time…Go Direct!  Alexandria, Virginia: BusRates.com has launched a new and enhanced website aimed at making group travel planning easier than ever. With improved access across a variety …

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The shuttering of popular tourist destinations such as Yellowstone, the Smithsonian, and Gettysburg battlefield will negatively affect plans of charter operators and tour groups in varying degrees from minor speed bumps to complete road blocks.